FAQ's
What type of awnings do you sell?
Check out our different types of Awnings available on theĀ home page
What are the awning covers made from?
Our standard and half cassette covers are made from 300gsm polyester. Full cassette covers are available in 300gsm polyester or 300gsm acrylic. All fabrics are hard wearing, waterproof, rot-proof, UV stabilised 300gsm polyester and is easy to sponge clean.
Are the awnings waterproof?
Yes indeed. We use waterproofed 300 gsm material (gsm is 'grams per square metre').
Do you do spare body fabrics?
Yes we do - so you can change the colour of your awning each season if you wish.
How do I clean the awning?
Clean the frame by wiping with a damp cloth soaked in a mild detergent. Clean the cover with warm soapy water using a
sponge. Do not put it in the washing machine.
Can I keep the awning out all year round? Do you do storage covers?
Awnings must not be left open during windy conditions or very heavy rain. The awning cover is waterproof and can be used in during light rainy conditions. You can leave the awning fixed to the wall all year round, but for added protection we recommend that you purchase one of our storage covers.
How long are the awnings guaranteed for?
Our Standard & Half Cassette Deluxe Awnings come with a One Year Warranty, and our Full Cassette Deluxe Awnings come with a Two Year Warranty.
How much space is required for an awning? How high should I fit it?
The recommended height from the ground is between 2.5m - 3.5m, depending on the projection of the awning, and how much slope you wish to put on the awning to allow for head height clearance when fully extended. Ā
If you want to install lower than this, determine whether there is sufficient headroom when the awning is fully extended and that any doors can open. The slope of the awnings can be adjusted from near horizontal to up to 35 degrees.
Make sure that you have your measurements correct before you place your order as our awnings are made to order and cannot be exchanged, cancelled or refunded due to measurement mistakes.
If you are unsure whether the awning will fit, please email us a photo of the area with measurements and we can confirm it for you before you place your order, also we can provide a free survey service if required, (Dublin area only at present).
The vertical size of the fixing bracket is about 7 inches (approx 20cm). If space is tight you may wish to check that you have 7 clear inches before ordering.
Our standard awnings can also be fitted to eaves, ceiling or a horizontal surface using a double use bracket, (available to order). The width and projection depend on the awning model itself.
Payment Options
We now accept secure payments on the website at checkout via Visa or Mastercard CreditĀ & Debit Cards, American Express, Google and Apple Pay, and Flexifi Easy Finance.
If you wish, we can also accept payment over the phone by Visa or MasterCard CreditĀ & Debit Cards and American Express.
Ring the officeĀ on 01 442 95 35, and we can process the sale for you over the phone.
When can i expect to receive my order?
Our Set Sized Awnings Range are assembled and made to order, so please allow up to 10 working days before its ready for dispatch.
*Note: Change to the above: Lead time on our Set Sized Awnings RangeĀ is up to 25-30 working days at the moment due to Covid-19 restrictions.
Our Premium Custom Fit Awnings Range are made and build to order, so please allow up to 20-25 working days before its ready for dispatch.
When we confirm the dispatch date by phone or email, you will normally receive it within the next 24 to 48 hours.
How will you use my phone number and email address?
We only require your phone/mobile number and email address to be able to contact you if there are any problems with your order, to confirm the dispatch date, and for the shipping company to assist with your delivery.
We will NEVER share your details with anyone else.Ā