Deliveries & Returns
How much is the delivery charge?
Delivery is FREE on all orders over €100 , and only €8 on all orders under €100.
Orders under 30kg will be delivered via Fastway Couriers, Orders over 30kg will be delivered via Ace Express Freight.
Where do you deliver?
We deliver nationwide in Ireland including Northern Ireland.
When will i receive my order?
As all our Awnings are made to order, our lead time from order confirmation to dispatch is approximately 5-7 working days. This may be more during busy periods. Normally all orders within Ireland are delivered within 24 - 48 hours after dispatch.
When you purchase online you have a statutory right to return goods (other than customized or made to order products) up to 14 days after receiving your order, This is the cooling off period. If the order has been dispatched, you can return the goods to us and we will organise a refund (excluding delivery cost).
Any breakages / damages / shortages must be reported to us within 24 hours of receipt of delivery. Please include your order / invoice number and email: firstname.lastname@example.org or call 01 442 9535.
If In the event that a manufacturing fault occurs within the guarantee period, please inform us of this by email as soon as possible.